Attention Avery County: Your due date may be changing

- May 6, 2022 -

UPCOMING CHANGES TO YOUR BILL STATEMENT DUE DATE The due date for cycles 737-753 is going to change to the 16th of each month starting with the bill balances due in July, 2022. Your cycle number can be found in the top left portion of your bill statement. Please call 828-733-0159 with questions. This will only affect portions of Avery County, NC, not Mountain City or Roan Mountain, TN areas. If... Read More

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POTENTIAL POWER OUTAGE FOR ROAN MOUNTAIN CUSTOMERS

- April 29, 2022 -

ATTENTION ROAN MOUNTAIN AND ELK PARK, NC SERVICE AREA CUSTOMERS Due to the wildfires in Roan Mountain, TN area Mountain Electric and TVA have had to remove key power lines from service to assist the US Forest Service and firefighters in their efforts to contain the fire. This change may require an outage for all Roan Mountain and Elk Park customers on Saturday April 30 at Midni... Read More

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Attention: Changes to on site bill collection practicescoming soon

- January 7, 2022 -

Changes to MEC’s

Disconnection for

Nonpayment policy

Effective April 1^st, 2022

Due to safety and liability concerns, MEC employees will no longer accept payments on customer... Read More

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12-30-2021- Electricity Restored to Banner Elk Substation

- December 30, 2021 -

Electricity has been restored to the Banner Elk, NC substation. Updated- 10:58 PM, 12/30/2021... Read More

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12-30-2021 Outage update for Banner Elk, NC and surrounding areas

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Due to equipment failure, the Banner Elk Substation is down. Electricity will be restored in approximately 3 hours once the equipment is repaired. We apologize for the inconvenience. Updated at 9:00 PM on 12/30/2021... Read More

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