Bill Paying Options

For your convenience, MEC customers have several methods to pay your bill.

If you pay using your credit or debit card, the transaction will be listed on your statement as SEDC, Atlanta, GA, or Southeastern Data Cooperative.

Pay using our automated telephone system

Call the toll-free number at (833) 399-0814 and follow step by step instructions to pay your bill (24/7).

Pay in Person

Mountain City Office; 604 S Church St., Mountain City (423)727-1800

Newland Office; 1373 Elk Park Hwy, Newland (828)733-0159

Roan Mountain Office; 8477 Hwy 19E, Roan Mountain (423)772-3521

You may also make your payment at the following business locations, however delinquent payments will not be accepted.

Farmers Exchange; 6451 Hwy 19E, Roan Mountain, TN (423)725-2800

Farmers State Bank; 130 Main Street, Butler, TN (423)768-2711

Pleasant’s Store; 12039 Hwy 67W, Butler, TN (423)768-3617

Pre-Pay

The Mountain Electric Pre-Pay Plan gives you the power to control your own energy bill!

The Pay As You Go Plan allows you the opportunity to skip the deposit, pay as you can, and escape the burden of a monthly payment. Want to know how this plan can work for you? Click here to learn more.

Pay Online

When you click pay online, you can either pay your account with a credit card or by E-Check (electronic check). Either way your account is instantly credited as if you walked into our office and made payment. There is currently a $1.00 convenience fee with each E-Check transaction. There is a 2.45% convenience fee with each credit card transaction.

MEC offers E-Check and credit card payments as a service in partnership with Southeastern Data Cooperative (SEDC), a secure, third-party payment processor for MEC and other utilities.

Auto-Pay by Credit Card or E-Check

Auto-Pay allows you to set up automatic payment using your credit card or e-check when you log into your account . It can be cancelled at any time by selecting ‘Delete’ on your Auto-pay page when logged into your account. There is a 2.45% convenience fee with each credit card transaction or a $1.00 fee with each e-check transaction.

Bank Draft and Credit Card Draft

This is the easiest and most economical way to pay your bill, both for you and the cooperative. The amount of your bill is automatically deducted from your checking account on your bill’s due date. You still receive a copy of your bill for your records, but you’ll never have to worry about paying your bill on time again. Call to sign up or click the links below to view the forms for Bank Drafts and Credit Card Drafts.

If you pay using your credit or debit card, the transaction will be listed on your statement as SEDC, Atlanta, GA, or Southeastern Data Cooperative.

Bank Draft

Credit Card Draft

Levelized Billing

You will always pay the average of your electric bill from the previous 12 month period. It takes the sting out of higher bills and you pay almost the same amount each month. Call your local office or drop us an e-mail to sign up today. Open enrollment is available April 1st – December 31st.

By Mail

Of course you can always mail a check to pay your bill. Just make sure you mail it in time to get to our office by the due date to prevent penalties. You may want to consider bank draft to save that postage with no worry about due dates and penalties.

E-bill

If you would like to receive your bill each month by e-mail, sign up and your bill will be there like clockwork. If you wish, you can pay online with a few short clicks.